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1. Introduction

Welcome to northwalesfieldsports.co.uk. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

  1. Personal Information: We may collect personal information such as your name, address, email address, and phone number when you make a purchase or create an account on our website.
  2. Payment Information: When you make a purchase, we collect payment information, including credit/debit card details and billing address. However, we do not store this information. All payment transactions are securely processed through our third-party payment gateways.
  3. Website Usage Information: We collect information about how you interact with our website, including pages visited, products viewed, and your browsing history. This information helps us improve our website and tailor our services to your preferences

3. How We Use Your Information

  1. Order Processing: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.
  2. Marketing Communications: With your consent, we may send you promotional emails about our products and services. You can opt-out of these communications at any time.
  3. Website Improvement: We analyse website usage information to improve our website’s functionality, user experience, and enhance our product offerings.

4. Cookies and Tracking Technologies

  1. Cookies: We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain features of our website.
  2. Analytics: We may use third-party analytics tools to gather information about website usage. These tools may use cookies and other tracking technologies to collect data.

5. Lawful Basis for Processing

  1. Contractual Necessity: The processing of personal data is necessary for the performance of a contract to which the data subject is a party (e.g., processing orders).
  2. Legal Obligation: We may process personal data to comply with legal obligations (e.g., tax and accounting requirements).
  3. Consent: For specific purposes, we may seek your consent before processing personal data.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws.

7. Data Subject Rights

  1. Access and Control: You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications.
  2. Data Portability: You can request a copy of your data in a structured, machine-readable format.

8. Data Sharing

  1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or providing services to you.
  2. Legal Requirements: We may disclose your information to comply with legal obligations, enforce our site policies, or protect ours or others’ rights, property, or safety.

9. International Data Transfers

If personal data is transferred outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or Privacy Shield certification.

10. Children’s Privacy

Our website is not directed at or knowingly collects information from children. If you believe we have collected information from a child, please contact us.

11. Data Breach Notification

In the event of a data breach, we will notify the Information Commissioner’s Office (ICO) and affected individuals in accordance with legal requirements.

12. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or stored on a server is 100% secure.

13. Updates to Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

14. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at info@northwalesfieldsports.co.uk. By using our website, you agree to the terms of this Privacy Policy.